data protection policy

What information do we collect?

In the course of providing our services, we may gather personal information that you voluntarily provide to us. This may include, but is not limited to, your name, email address, phone number, and company details when you interact with our services or reach out to us. Additionally, to enhance your experience and improve our offerings, we may automatically collect certain technical information about your device and your interactions with our website. Rest assured, we only collect information that is necessary to provide you with the best possible service.

How do we use your information?

The information we collect serves multiple purposes aimed at enhancing your experience with Osun Digital. Primarily, we use this data to provide, maintain, and continuously improve our services, ensuring that we meet and exceed your expectations. We also utilize this information to communicate with you effectively, keeping you informed about updates, changes, or important notices related to our services. Furthermore, we use your data to comply with our legal obligations, ensuring that we operate within the bounds of applicable laws and regulations. It's important to note that we have a strict policy against selling your personal information to third parties for their marketing purposes. Your trust is paramount to us, and we are committed to using your information responsibly and ethically.

How long do we keep your information?

At Osun Digital, we retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for different types of personal data may vary depending on the purpose of processing, legal obligations, and our legitimate business interests.
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Generally, we adhere to the following data retention principles:

• Account Information: We retain your account information for as long as your account is active or as needed to provide you with our services. If you choose to close your account, we will delete or anonymize your account data within 30 days of account closure, except where we are required to retain the data for legal reasons.
• Transaction Data: We keep records of your transactions for auditing, financial reporting, and legal compliance purposes for up to 7 years after the transaction date.
• Communication Data: We may retain records of our communications with you, including customer support inquiries and correspondence, for up to 2 years to improve our services and assist with any ongoing issues or disputes.
• Marketing Data: If you have opted in to receive marketing communications, we will retain your contact information and preferences until you opt out or request deletion of your data.

We regularly review our data retention practices to ensure we're not keeping your personal information for longer than necessary. If you have questions about our data retention policies or wish to request the deletion of your personal information, please contact us using the information provided in the "Your Rights" section of this Privacy Policy..

What are your privacy rights?

We firmly believe in empowering our users with control over their personal information. As such, you have several important rights regarding your data. These include the right to access your personal information that we hold, the ability to correct or update this information to ensure its accuracy, and the option to request deletion of your data from our systems. Additionally, depending on applicable laws and regulations, you may have the right to object to certain types of processing of your data or to request restrictions on how we process your information. We are committed to honoring these rights and will respond to any such requests in a timely and transparent manner.

How do we keep your information safe?

Protecting your personal information is of utmost importance to us at Osun Digital. We employ a robust array of appropriate technical and organizational measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Our security protocols are regularly updated and reviewed to ensure that we are using the most effective methods available to protect your information. While no system is completely impenetrable, we strive to maintain the highest standards of data security in the industry.

What happens when changes are made to the Privacy Policy?

As our services evolve and legal requirements change, we may need to update this Privacy Policy from time to time. When we make changes, we will notify you by posting the updated Privacy Policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. For significant changes that may substantially affect your rights or how we use your data, we will make every effort to notify you directly, such as through email or a prominent notice on our website.